Jared Alderman Coaching Jared Alderman
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Seeking Balance

Support

We're here to help.

Questions, feedback, or trouble with the app?

Email support@jaredalderman.com and we'll get back to you, usually within a couple of business days.

Common questions

Manage or cancel your subscription

Subscriptions are billed and managed by Apple or Google, not by us. To change or cancel:

  • iPhone / iPad: open Settings → [your name] → Subscriptions, select Seeking Balance, and manage it there.
  • Android: open the Google Play Store → Profile → Payments & subscriptions → Subscriptions, select Seeking Balance, and manage it there.

Cancelling stops the next renewal; you keep access until the end of the current period.

Restore a purchase

If you've reinstalled the app or switched devices, open You → Settings → Restore purchases in the app to restore an existing subscription or lifetime access.

Delete your account

You can permanently delete your account and data at any time. See Delete your account for the steps, or email us and we'll handle it.

Refunds

Because billing is handled by Apple and Google, refunds are subject to their policies and are requested through them. We're happy to help point you in the right direction — just reach out.

Legal

See our Privacy Policy and Terms of Service.

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